We are looking for a Customer Care Executive to join our Hygine team in Perth on a permanent full-time basis.

This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us -

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.
If you're the Customer Service Superstar we're looking for, and you're looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia. 

About the role 

Join our dynamic team at Sentral as a Sales Executive! Reporting directly to the Head of Sales, you'll play a pivotal role in driving revenue growth by securing new sales and maximizing upselling opportunities within our established territories. Working closely with a collaborative and supportive team, your responsibilities will include:

• Proactively generating new business within your assigned territory;
• Expanding revenue streams from existing clients through strategic upselling initiatives;
• Collaborating with head office to support and execute marketing campaigns;
• Representing Sentral at conferences and networking events to foster industry connections;
• Monitoring and providing valuable insights on emerging trends and needs within schools;
• Identifying areas for improvement and recommending effective strategies for resolution.

About you 

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You are a confident and commercially focused with a passion for sales and building relationships.  You have a natural ability to engage and build rapport with people.  You'll be persuasive and have a strong ability to lead conversations with clients.

You have a passion for technology and may already be in enterprise software/SaaS, CRM solution or FinTech or the Education sector. 

You will also bring: 

• A minimum of 3 years' experience in business development, relationship management, or a related field;
• Previous experience as a teacher or within the education industry is advantageous;
• Exceptional time management abilities and a keen eye for detail;
• The capacity to work autonomously while also contributing effectively within a collaborative team environment;
• Demonstrated empathy and a sincere commitment to enhancing business practices for our clientele;
• A strong drive, ambition, and motivation to achieve success;
• Outstanding written and verbal communication proficiencies.

Please note that you must have  

• Full work rights in Australia  
• Ability to obtain a Working with Children Check  
• Ability to obtain an Australian Federal Police Check  

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Elements of Byron is an award-winning Beach front resort, nestled on 50 acres of absolute beach front paradise in Byron Bay. The role of Recruitment Admin Resourcer will support our Talent and Culture Manager who is responsible for Recruitment, Culture and Training at the resort.

This is a full time position working 5 days Mon-Fri, 8.30am - 4.30pm.

You will be responsible for providing admin and some recruitment support to ensure that effective candidate management and communication is maintained with all applicants who are applying for roles at the resort. There is a high volume of candidate calls, email correspondence and diary management, so your ability to manage multiple tasks will see you excel.

This role would suit someone who is extremely organised, has high attention to detail, can juggle multiple tasks and prioritise, while remaining cool under pressure. It is essential that you have worked in a HR or Recruitment environment, but please be aware that this is not a stand alone recruitment role. It would suit someone junior who has an interest in developing their recruitment or HR experience.

Your responsibilities will include but are not limited to:

• Phone screening and shortlisting of candidates using our candidate management system (Workable)
• Adding new employee details to Humanforce and following up on their onboarding progress
• Monitor and respond to telephone and email queries regarding interviews or start date information
• Diary management of Talent and Culture Managers inbox and calendar
• Assisting with the coordinating of recruitment activities including scheduling interviews, performing reference checks, and managing correspondence during the recruitment process
• Schedule learning and development training sessions and update the training calendar
• Co-ordinate administration processes for probation reviews, performance development reviews, employee visas, RSA’s, Drivers Licences, and other licence renewals as required
• Other ad hoc administration assistance as required

• Previous experience in a similar HR or Recruitment support role
• An HR Qualification would be highly regarded but is not essential
• Well presented with excellent communication (written and verbal) and interpersonal skills
• Well organised with strong attention to detail
• Remain calm, patient and organised in high volume work situations
• Results oriented and ‘can do’ positive attitude
• High level administration and organizational skills
• Display a high energy level
• Intermediate to advanced skill level - Microsoft Office Suite

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Parking available on site

For more information please contact Justine Dorrell on 02 6639 1516

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role

We're seeking applications from customer-centric individuals passionate about providing outstanding customer service and striving to achieve top-level sales results.  

If you have a keen interest in sales and want to establish yourself as a strong Outbound Sales master, this is the right role for you!

To ensure you will get our full support and training for the role, we will get you started in an office-based model and move to a hybrid model between our Bentley, WA, head office and home office.

In this role, you will interact with and support Bega Group customers, including Cafes, bakeries, hospitals, aged care, hotels, and local trades, to spread our unique products across Perth Metro.

Responsibilities 

• Drive increased distribution of Bega products throughout designated territory customers. 
• Achieve volume growth, sales & activity achievement goals within the designated territory.
• Identifying business opportunities and meeting distribution targets.
• Achieving daily outbound calls target through selling promotions & deals across our range.
• Partnering with state-based Territory Managers to drive growth in allocated regions.
• Building & maintaining trusting relationships with customers.

About you 

• Experience in Outbound sales is preferred but not essential. 
• Excellent communication skills.
• Basic computer literacy.
• Good time management and problem-solving skills.
• Ability to achieve daily and weekly targets & KPIs.
• Able to work independently.

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

What you’ll do:

• Connect & Achieve: You will guide and account manage our High Net Worth private customers from initial account opening and understanding of their requirements, through to deal execution and completing their money transfers

• Process Driven: You will adhere to standard processes and regulatory requirements – ensuring your actions are in the customers best interests at all times.

• Drive Progress: You will nurture customer relationships to optimise repeat transactions, ensuring your pipeline and client base is managed efficiently. You will Monitor KPIs to optimise daily/monthly/quarterly/annual revenue targets and activity levels.
• Passion for Learning: You are a passionate learner, who proactively develops and grows your understanding of the currency market, staying one step ahead within the payment services industry.

• Enable Others: You will actively engage with your team in coaching and performance discussions, utilising these conversations to continuously improve your personal performance.

Who you are:

• Data Driven: You are numerate and able to analyse and react to individual and team performance data, in order to optimise performance and revenue generation.

• Sales Focused: You have experience in a revenue generating/sales role, you excel working in a fast paced, target driven environment.

• Customer Obsession: Your ability to serve a customer is thorough and well thought out. Providing a great customer journey is what makes you tick.

• Good collaborator: Do you have the ability to work in a global team, sharing best practice and working collaboratively to raise the bar across the organisation

• Competitive market-based salary
• Quarterly Discretionary Bonus
• Superannuation
• Healthcare

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing

About the Opportunity

We are currently seeking a proactive and experienced Executive Assistant to support our Executive Director Impact Missions, based in our iconic Swan River offices beneath Kings Park.

You will actively contribute to a high-performing team and drive impact by working productively and efficiently, collaborating closely with other Focus & Enabler areas and Corporate Services as part of our matrix structure and championing our One Minderoo Culture. 

Your day to day will include:

• Management of EDs emails, ensuring volume is kept manageable, emails prioritised and tasks delegated accordingly. 
• Investigation and follow up of matters on behalf of the ED and where required, making decisions in their absence.
• Diary management utilising high levels of discretion and judgement to prioritise the ED’s commitments and resolving conflicts in a rapidly changing environment.
• Planning and coordination of often complex interstate and international travel arrangements booked well in advance to capitalise on cost savings and maximise time.
• Timely processing of financial transactions – Purchase requisition, purchase order, MediusFlow and FlexiPurchase.

Who we are, what we do and why

We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. 

The Account Executive will play a crucial role in expanding our partnerships with new business entities. The purpose of this role is to drive the growth of our partner network by identifying  potential partners. The role involves working closely with the Marketing team to generate revenue for the new business team  by converting qualified leads and Demos. An AE will be expected to work with the Head of Account Management to align partnership strategies with overall business objectives.

The role - what you'll do:

• Convert leads into new Dext customers (inbound sales)
• Develop & master consultative selling techniques
• A drive to meet and exceed targets
• Create a great first impression & provide a world class service
• Self-sufficient, independent and highly motivated
• Source new leads through different channels (LinkedIn, networking, events, referrals, etc) (outbound sales)
• Adhering to process to achieve sales operation excellence 

Goals & Objectives

• Meet the targeted revenue goal each month.
• Achieve the designated number of calls monthly.
• Reach the specified email quota per month.
• Attain the set number of self-generated demos monthly.

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here

• 2+ years of sales experience, with a history of exceeding targets 
• Proven creative problem solving approach and strong analytical skills
• Strong communication skills via phone and email 
• Proven capability of demonstrating software

Essentials

• Applies knowledge of SaaS / tech to day-to-day role
• Application of qualification and discovery techniques
• Speaks with confidence when trying to ‘get-past-the-gatekeeper’
• Experience working a wider range of stakeholders and you can tailor your communication style accordingly
• Love selling, and owning your numbers 

Desirable

• Knowledge of Salesforce CRM and other softwares (Calendly, Salesloft, etc).

What we will give you - the perks:

• Inclusive and friendly culture
• Competitive salary + Superannuation
• An additional 3 days of annual leave, per year
• Paid Birthday Day Off
• Flexible working (Hybrid) with CBD office
• Health & Wellbeing Allowance
• Private Health Insurance Contribution
• Access to L&D training platforms i.e. LinkedIn Learning
• Regular social team events

• Leading the kitchen teams across all four kitchens in the Domestic and International Lounges at Perth Airport (Terminals 3&4)
• Working closely with Neil Perry Consultants in order to create luxurious culinary experiences for our passengers.
• Create a welcoming and inclusive  work environment , where your team feel valued.
• Encourage and coach team members as you engage, train, and mentor them, paving the way for everyone's career.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Roles & Responsibilities:

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 2 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Exciting opportunity for a result-driven Sales Executive! Drive revenue growth, execute effective sales strategies and amplify our brand presence. Apply now to be a part of our vibrant team!

Key Duties include, but are not limited to the following:

• Proactive solicitation of Corporate Accounts within Global & SME
• Facilitate hotel site inspections
• Conduct quarterly production reviews with corporate accounts, TMCs and Consortia agencies
• Document preparation including proposals, contracts, and reports
• Manage the hotel RFP season effectively, ensuring all account data is analysed, RFPs are completed by the deadline, and business cases are prepared and submitted for consideration
• Ensure company profiles in Opera PMS are up to date and rates are regularly audited

• Learn and grow with exceptional PR leaders and Mumbrella & B&T's PR Agency of the Year
• Strengthen your skills at the intersection of brand/consumer, business/purpose and digital/social PR
• Be inspired working on the world's biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands
• Influence agency culture with new ideas and innovations
• Collaborate with teams across Thrive's AU and NZ network

Your Opportunity.

As an ambitious Account Executive at Thrive PR you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR, and working across the agency's network of offices in AU & NZ.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing LEGO, Airbnb, Afterpay, Harley Davidson and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing.
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• You will have the platform to step into challenging new opportunities as they arise across the agencies putting your hand up for passion projects and new business efforts.
• Gain valuable exposure and insight into the full breadth of PR, communications and social/digital work and projects across a wide range of client portfolios.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network!

Team & clients.

In this role you will work with and learn from some of the smartest PR & social consultants in the country while contributing to a small number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations. Most of all, you love being in the detail and part of an exceptional team!

Learn, grow and make enviable local business contacts.

You'll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive's first-class reputation.

Your experience, approach & impact.

• Minimum of 2+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, love our diverse and inclusive workplace and we continue to welcome Thrive 'boomerangs' back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including

• an additional annual wellness leave day
• work from any location
• Thursday 4pm Thrive O'Clock
• early Friday knock-off and more.

Thrive foster & support a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

You'll rock this role based at the GOAT Novotel Perth Murray Street in the heart of Perth CBD, but that's just the beginning – this gig will also have you working across multiple other lit hotels and restaurants in Hobart and Melbourne as part of our growing portfolio.

What are we all about?

The glory, and have you seen our hotels? But seriously, at Accor, we are all about our guests. We take pride every day in the feedback we receive on our beautiful hotels and our amazing people. Our Digital Marketing Executive is key to keeping the creativity fresh and performance exceeding expectations. Accor is on a mission to be the very best customer service company in Australia. Our people deliver the unforgettable, the amazing, and the exceptional on a human-to-human level. No fakes allowed. And we have so much fun doing it.

What are you all about?

We seek out people who go out of their way to be involved, to make things awesome, and to never accept average. Our people need to show that they support and encourage, take time to listen and act, make time for their people, and take time out to have a laugh as often as possible.

Where's the what's-in-it-for-me?

We don't want to brag, but we get discounts at over 5,300 hotels worldwide, plus attractive rates with partners such as Europcar, private health insurance, and more. On top of that, we offer an attractive salary, a strong focus on development and training and an amazing, experienced, and supportive bunch of people to work with every day.

Enough with the fluff... what's the role?

Our guru of everything digital and pretty is responsible for taking something obvious and making it incredible in a way that drives business into the hotel in screaming droves. You’ll be working across three fantastic hotels including Novotel Perth Murray Street, Mövenpick Hotel Melbourne on Spencer, Mövenpick Hotel Hobart and their food and beverage outlets with exciting brands including Miss Mi and Tesoro. Think creating viral Tiktoks with a witty twists, using data-driven media to give people what they want before they know they want it, and maximizing digital tools to make our hotels and outlets top of mind like an earworm worthy of one-hit-wonders throwback tours lasting decades.

What are we looking for?

"Web is the new canvas," wrote someone super smart and we need someone who gets that and more. Creativity is critical to this role, as is the ability to build relationships and communicate across all mediums. This is an opportunity to be proactive, take ownership and put those creative initiatives you've been thinking about for years, or weeks or seconds into play. Add in, of course, the ability to keep multiple plates spinning above your head at once while communicating vision like Richard Branson.

Do you dream of creating a campaign so amazing you break the internet? If you thought of snapbot before the spectacle spectacular and already pitched a hidden video marketing campaign before people googled “Trevor Noah girlfriend,” then you are all about the stuff we need.

So let's get down to business…

Here’s the deets of some of what you will be up to on the daily:

• Reporting into the Director of Marketing you will assist with developing and implementing end-to-end marketing campaigns, working across multiple hotels and their restaurant outlets.
• Implement the hotel and restaurant’s online marketing strategy, working in collaboration with Accor’s digital agencies, including writing web optimised copy for multiple websites and creating EDMs.
• Managing hotel and restaurant social media channels, including content creation and reporting.
• Proactively identify new digital opportunities and trends.
• Assist with photo and video shoot management and coordination.
• Maintain promotional materials including basic graphic design work.
• Marketing admin – raising POs, reconciling invoices, and assisting with the marketing budget.
• Create briefs for creative teams & external agencies.
• Assisting with PR/media events, sponsorships and influencer collaborations.

And here’s what you need to do it:

• Previous experience in a busy, multi-faceted role of this scope. Strong organizational/time management skills and attention to detail is essential.
• Bachelor's degree in business administration, marketing, communications, or a related field.
• An understanding of or previous experience in the hotel or restaurant industry is preferred, but not essential.
• Proficiency across the Adobe creative suite including Photoshop and InDesign.
• Experience in content creation including basic video editing, with an eye for capturing great photos and video for social media.
• Experience with Content Management Systems and analytics tools (e.g., Adobe Experience Manager/WordPress, Google Analytics).
• Excellent written and verbal communication, MS Office, copywriting, and proofreading skills.
• A firm grasp (keep it clean, people) on various marketing platforms, channels, and best practices, including social, digital, and email marketing.
• Must be a self-starter and able to independently prioritize tasks and meet deadlines.
• Strong analytical skills to analyze metrics and create reports.

Did you read this ad and think of a million ways to make it better? Then you could be just the person for this job! To apply, please submit a resume and cover letter, explaining why this role sounds perfect for you!

• Learn and thrive within an agency culture that’s ‘limited by nothing’ with a genuine commitment to its people 
• Upskill by being at the intersection of brand/consumer, corporate/purpose and digital/social PR learning from the best experts and clients in Australia 
• Be inspired working on the world’s biggest brand campaigns executing on enviable campaigns in travel/tourism, technology, retail and big name consumer and corporate local brands ~ opportunities to travel and be front and centre at launches 
• Collaborate with teams across Thrive’s AU/NZ network 

Your Opportunity.

As an ambitious Senior Account Executive at Thrive you will play an important role on some of the agency's most prestigious and highest profile brands in the world along with a local portfolio of accounts. This is a great opportunity to learn and grow with one of the region's most revered public relations agencies learning the fundamentals of best practice and progressive public relations in traditional and new media.

• You will work with some of the world's biggest brands in corporate, consumer, tech, travel and tourism, automotive and more ~ Thrive has an unrivalled portfolio representing DoorDash, Afterpay, Slyp, LEGO and others
• You will have the opportunity to be a part of a team of specialists executing creative and strategic communications and being involved with all aspects of execution and client servicing
• You will be part of an energetic and growing team in Sydney where you will be exposed to the inner workings of the agency, learn how to achieve local business goals and influence the agency and team's success.
• Build a solid career pathway in-house and explore where your skills, interests and talents may take you within the Thrive network
• Learn professional communications skills from how to manage quality relationships with your clients, to how to problem solve and provide client counsel, how to cut through with stories in earned and owned media, how to effectively brainstorm and come up with killer ideas through to campaign analysis and reporting
• Actively build your own network - seek out and develop relationships with media and key influencers

Team & clients.

In this role you will work with some of the smartest PR & social consultants in the country while contributing to a number of clients who respect and value the work we do. You are exceptional at proactive team communication, spontaneous with ideas, a solid writer and will invest time growing your local media network and leveraging the extensive community around Thrive. You love keeping your finger on the pulse with daily news, love researching and are flexing your muscle in media relations. You love the thrill of delivering high profile events with influencers and integrated social/digital and are curious to learn more about new business preparation within the agency. You will love ideating and learning how to dial up your creative skills and you will also have a genuine interest in protecting and building brand reputations.

Learn, grow and make enviable local business contacts.

You’ll participate in ongoing learning and development opportunities delivered across the agency including Thrive’s industry first Tech Academy.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivaled opportunities on a global and local scale. And, doors will open for you with new contacts and networks as you leverage Thrive’s first-class reputation. 

Your experience, approach & impact.

The Senior Account Executive is a dynamic individual who exudes a passion for PR and a hunger for success. Working closely with your account team, you SAE will have some experience and exposure to the key sectors in which Thrive operates, along with a good understanding of the local market. You will participate in, and have some responsibility with regards to representing Thrive at industry events and other functions.

• Minimum of 4+ years of experience in an agency, media or inhouse communications role
• You share our values : you're passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.
• You are positive, have an energetic approach to your work and are a natural problem solver
• You have engaged in some media relations work and understand the media landscape in Aus.
• You hustle internally and externally to get the job done for your team and clients.

This is Thrive. 

Culture is everything. It's a reason why we have a 100% return rate by working parents, have 89% retention of retainer clients, have had consistent leadership for more than two decades, embrace diversity in our workplace and have a myriad of Thrive team and client 'boomerangs'. Thrive has a clear vision and mission to deliver impactful work and we have grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not' agency. We are not an ad agency trying to be earned and PR specialists.

We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including Blackmores, LEGO, ANZ Group, Temple & Webster, Cisco, Australian Food & Grocery Council, News Corp, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, work from any location rotations, Thursday team meet ups, early Friday knock-off, various bonus options and more.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Porfolio Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

Euromonitor International is looking for a seasoned account manager with a passion for making the customer experience a success to join our growing team in Sydney. This is a great opportunity for someone to influence the decision making and strategy of some of our biggest clients in the corporate space. 

• Work for the leading market research firm in the world, with 50+ years of global FMCG experience, award-winning forecasts and 16 offices across the globe.
• Work with an ambitious, hardworking, and growing team based in the heart of Sydney. Euromonitor’s plans are set to have double digit growth and grow the corporate base to new business divisions and functions.
• Grow your skills with Euromonitor to become a strategic advisor to top FMCG companies.

The successful candidate will need to demonstrate a high level of commercial aptitude, strategic thinking and problem solving.

The Account Manager and Customer Success Executive (AM & CSE) is responsible for (1) maintaining and growing our existing book of business, (2) build strong relations with new contacts at the local offices of a list of global subscribers, and (3) proactively provide support and lead with insights to embed Euromonitor as their key solution provider. This is a proactive, activity driven role where success is ultimately measured in activities completion rate and revenue growth. The AM & CSE must be confident and self-motivated, and keen to work closely with clients and drive the commercial agenda.

Key Responsibilities

• Secure contract renewal and grow revenue for each client.
• Develop client relationships
• Understand client’s organisation, strategy, and priorities, through extensive mapping and strategic planning, grow network of users, grow usage, successfully convey benefits of Passport and Euromonitor’s methodology, establish Passport as must-have, develop partnership style relationship.
• Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology.
• Encourage more usage/users and information sharing to allow more client participation in our research.
• Provide support to your list of local and global accounts which include but not limited to:
• Solving queries;
• Training users in-person and/or via online demonstrations;
• Developing new users;
• Collecting value stories;
• Handling registration and solving login issues;
• Cooperating with our Client Consultants to generate more consulting leads;
• Working with our Client Consultants to upsell Passport subscription.
• Collaborate with industry teams:
• Develop product offering to meet the changing needs of our client base.
• Leverage research and industry expertise into the client base.
• Effective internal coordination and willingness to learn from your management to identify gaps and development opportunities

Skills/Proficiencies Required

• A self-starter who is looking to work with an ambitious and dynamic team
• Networking, strategic, and structured communication skills to uncover new opportunities and deepen client relationships.
• Tenacity, drive, commercial awareness, persuasive and negotiation skills to progress and close deals.
• Target oriented – ability to meet both revenue and activity target monthly and annually.
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support.
• Ability to solve problems and react positively to change.
• Excellent communication and presentation skills.
• Knowledge of consumer market trends and dynamics is preferable.
• Right to work in Australia, based in Sydney

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Euromonitor International is looking for a seasoned business development executive with a passion for solving clients' problems to join our growing team in Sydney. This is a great opportunity for someone to influence the decision making and strategy of some of the biggest Australasian companies. 

• Work for the leading market research firm in the world, with 50+ years of global FMCG experience, award-winning forecasts and 16 offices across the globe.
• Work with an ambitious, hardworking, and growing team based in the heart of Sydney. Euromonitor’s plans are set to have double digit growth and grow the corporate base to new business divisions and functions.
• Grow your skills with Euromonitor to become a strategic advisor to top FMCG companies.

The successful candidate will need to demonstrate a high level of commercial aptitude, strategic thinking and problem solving.

The Business Development Executive (BDE) is responsible for (1) growing our book of business by penetrating new accounts, (2) engaging and mapping multiple business units and functions, (3) proactively lead with insights to set Euromonitor as their key solution provider. This is a proactive, activity driven role where success is ultimately measured in activities completion rate and revenue growth. The AM & CSE must be confident and self-motivated, and keen to work closely with clients and drive the commercial agenda.

Key Responsibilities

• Secure new contracts and increase the client base with new corporate accounts.
• Develop client relationships
• Penetrate the clients’ organizational structures, understand their strategy, key business priorities, and processes through extensive mapping and strategic planning.
• Network with key decision makers across multiple functions within the organization.
• Identify client needs and apply relevant solutions to address it, through detailed understanding of Euromonitor’s product portfolio and research methodology.
• Encourage more information sharing to allow clients' and prospects' participation in our research
• Successfully convey benefits of Euromonitor’s methodology, establish Passport as must-have, develop partnership style relationship.
• Manage the sales process to successfully progress, win deals, and achieve monthly and annual targets
• Collaborate with industry teams:
• Develop product offering to meet the changing needs of our client base.
• Leverage research and industry expertise into the client base.
• Effective internal coordination and willingness to learn from your management to identify gaps and development opportunities

Skills/Proficiencies Required

• At least 2 years of experience, generating new business within FMCG space
• A self-starter who is looking to work with an ambitious and dynamic team
• Networking, strategic, and structured communication skills to uncover new opportunities and deepen client relationships.
• Tenacity, drive, commercial awareness, persuasive and negotiation skills to progress and close deals.
• Target oriented – ability to meet both revenue and activity target monthly and annually.
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support.
• Ability to solve problems and react positively to change.
• Excellent communication and presentation skills.
• Knowledge of consumer market trends and dynamics is preferable.
• Right to work in Australia, based in Sydney

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

• Newly created position in an exciting ASX listed, Australian-founded techonolgy company  
• Work at our HQ in Darlinghurst, providing far-reaching support in a highly engaged, welcoming and ambitious executive team. 
• Ample opportunity to collaborate widely, work on a diverse range of projects and tasks, identify areas of improvement and contribute greatly to a growing business. 

About the Opportunity 

We are seeking a highly motivated Senior Executive Assistant to provide hands on support to the CEO and COO and overarching support to the Executive Leadership Team on a daily basis. This role will be instrumental in ensuring our leadership team are accountable, focused and organised throughout the year. 

We take pride in being a global team and business, with team members situated around the world.  As a Senior Executive Assistant, your ability to connect colleagues, convey information and widely support a geographically diverse team will be essential. Given the requirement to work and collaborate across multiple time zones, there may be the need for this role to work outside of ordinary business hours from time to time. 

You will be given responsibilities in upcoming exciting and new projects and will also have the opportunity to lead the transition into a brand-new office space. 

Key Responsibilities: 

• Manage CEO/COO schedule and agenda, identifying priorities and deadlines and finding solutions to maximise efficiency and time. 
• CEO/COO diary and inbox management, including ad hoc errands as required 
• Set up meeting rooms, arranging for technology, equipment and catering to be provided. 
• Minute taking for domestic and global meetings, preparing action items, and distributing materials to meeting attendees 
• Assist in the preparation and circulation of agendas, presentations and papers for Board and Committee member meetings 
• International and domestic travel and itinerary planning for CEO/COO and Executives 
• Organise and coordinate company and social events, including venue, and catering 

• Be the point of contact for and liaise with building management to coordinate office and building related facilities  
• Build strong rapport with internal and external stakeholders 
• Manage company vehicle bookings, tracking employee use and maintenance requirements 
• Preparation of corporate documentation such as memos, letters and invoices 
• Coordinate with Marketing Partner to support communications across company social media accounts 
• Assist with administrative tasks associated with the onboarding and offboarding of employees 
• Create and maintain company distribution lists and update as workforce changes 
• Office supplies ordering and general office management/coordination responsibilities as and when needed (up to and including light tiding duties of meeting rooms and shared spaces). 

Who are you? 

• Extensive prior experience in similar position and work environment.  
• Comfortable supporting a broad range of internal and external stakeholders in a growing business that is subject to continuous change, transformation and evolution. 
• Ability to effectively and efficiently multitask, prioritise and meet deadlines. 
• Excellent time management skills. 
• Well-developed organisational skills that can assist in coordinating wider teams and encourage collaboration. 
• First class attention to detail. 
• Fantastic interpersonal skill sets and the ability to form relationships, gain trust and maintain transparent communication. 
• Excellent verbal and written communication skills. 
• Professional discretion and confidentiality. 
• Self-motivated and agile, comfortable working in a fast-paced environment 

• Enthusiastic & forward thinking. 

How to Apply 

If you are looking for the opportunity to evolve your career with a successful global business, we encourage you to apply now. Please submit your application via the link provided. Please attach your resume in your application. 

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Cluster Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic Sales Operations Executive to join our supportive team in Sydney. You will be provided with ongoing support, training and development to thrive and succeed in the role. As Sales Operations Executive you will be part of a team that supports the broader sales team (Account Managers and Business Development Managers) to provide exceptional service to our customers.

Primary duties are sales support functions including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

Responsibilities:

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Track orders through to delivery
• Ensure adequate levels are kept of stocked items and ensure items are correctly accounted for
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role.
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively.
• Proficiency in using relevant software applications, such as Microsoft Office.
• Strong attention to detail and organisational skills to manage multiple deadlines simultaneously.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Defence force experience desirable.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure