We are looking for a Customer Care Executive to join our Hygine team in Perth on a permanent full-time basis.

This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us -

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.
If you're the Customer Service Superstar we're looking for, and you're looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

We are seeking a detail-oriented and experienced Accounts Payable Specialist to join our finance team. The AP Specialist will be responsible for managing the accounts payable function, ensuring accurate and timely processing of invoices including reconciliation back to purchase orders, and maintaining a strong internal and external supplier relationships. This role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role

We're seeking applications from customer-centric individuals passionate about providing outstanding customer service and striving to achieve top-level sales results.  

If you have a keen interest in sales and want to establish yourself as a strong Outbound Sales master, this is the right role for you!

To ensure you will get our full support and training for the role, we will get you started in an office-based model and move to a hybrid model between our Bentley, WA, head office and home office.

In this role, you will interact with and support Bega Group customers, including Cafes, bakeries, hospitals, aged care, hotels, and local trades, to spread our unique products across Perth Metro.

Responsibilities 

• Drive increased distribution of Bega products throughout designated territory customers. 
• Achieve volume growth, sales & activity achievement goals within the designated territory.
• Identifying business opportunities and meeting distribution targets.
• Achieving daily outbound calls target through selling promotions & deals across our range.
• Partnering with state-based Territory Managers to drive growth in allocated regions.
• Building & maintaining trusting relationships with customers.

About you 

• Experience in Outbound sales is preferred but not essential. 
• Excellent communication skills.
• Basic computer literacy.
• Good time management and problem-solving skills.
• Ability to achieve daily and weekly targets & KPIs.
• Able to work independently.

About the Opportunity

We are currently seeking a proactive and experienced Executive Assistant to support our Executive Director Impact Missions, based in our iconic Swan River offices beneath Kings Park.

You will actively contribute to a high-performing team and drive impact by working productively and efficiently, collaborating closely with other Focus & Enabler areas and Corporate Services as part of our matrix structure and championing our One Minderoo Culture. 

Your day to day will include:

• Management of EDs emails, ensuring volume is kept manageable, emails prioritised and tasks delegated accordingly. 
• Investigation and follow up of matters on behalf of the ED and where required, making decisions in their absence.
• Diary management utilising high levels of discretion and judgement to prioritise the ED’s commitments and resolving conflicts in a rapidly changing environment.
• Planning and coordination of often complex interstate and international travel arrangements booked well in advance to capitalise on cost savings and maximise time.
• Timely processing of financial transactions – Purchase requisition, purchase order, MediusFlow and FlexiPurchase.

• Leading the kitchen teams across all four kitchens in the Domestic and International Lounges at Perth Airport (Terminals 3&4)
• Working closely with Neil Perry Consultants in order to create luxurious culinary experiences for our passengers.
• Create a welcoming and inclusive  work environment , where your team feel valued.
• Encourage and coach team members as you engage, train, and mentor them, paving the way for everyone's career.