• Staff accommodation and meals package available

What You'll Do:

We are seeking a vibrant and experienced Food & Beverage professional to join the Strahan Village team as a Team Leader, working on a full-time basis. 

Our Food & Beverage Team Leaders will support the team to deliver an exceptional guest experience. We’re looking for someone who shares our passion for Tasmania’s remote, wild places – someone who is committed to inspiring our guests and creating an unforgettable experience by promoting the very best in Tasmanian produce, beer and wine and love to create a cheeky cocktails or mix the classics. You will also:

• Ensure the Food and Beverage Department represents the core values of NRMA in terms of professionalism, cleanliness and guest experience.
• Work professionally alongside the Chef, Resort Management and Department Heads
• Create and maintain a positive, dynamic working culture that creates moments of exceptional quality.
• Assist to train, or guide Food and Beverage Attendants and ensure service standards are met
• Lead team members in all aspects of the daily operation of the Restaurant, providing the necessary assistance and training where required
• Barista duties as required
• Other duties as may be required from time to time due to operational needs and much more

What You'll Bring:

Ideally, you will have previously held a senior role, or had extensive experience in a Food and Beverage department and you are now ready to move into a role where no one day will ever be the same. Your hands on experience will assist in leading & mentoring the department to success.

• Comprehensive knowledge of food & beverage operations 
• Proven food & beverage leadership experience, including the ability to successfully lead, coach and mentor a team 
• Exceptional interpersonal and communication skills 
• A passion for providing excellent customer service, engaging in great conversations with our guests 
• Strong service experience with a passion for great food showcasing local produce 
• A vibrant attitude with the ability to work effectively as part of a busy team 
• Strong knowledge of beverage products such as spirits, beer, and wine. 
• Barista skills 
• Valid Responsible Service of Alcohol Certificate 
• Knowledge of and ability to maintain a safe and hygienic working environment.
• Ability to maintain control and composure in difficult situations

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know You Belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

• Staff accommodation and meals package available
• Must be available for an immediate start

What you’ll do:

You may work in a variety of our food and beverage outlets, providing exceptional service with a warm welcome. You’ll treat our guests and customers as individuals, offering tailored options and solutions with a resilient and can-do attitude. On a daily basis you will:

• Undertake general waiting and service duties of food and beverages.
• Ensure accurate processing of dockets, including cashiering duties.
• Setup and reset restaurants and specific conference & function activities as required.

We’re interested in fine dining wait staff, as well as skilled baristas and bartenders! Our Team host private wine tastings for our guests – strong wine knowledge is a must!

What you’ll bring:  

• Food and beverage service experience with a passion for great food showcasing local produce 
• Strong bar, cocktail and mixology experience
• Barista skills (ability to manage high number of orders in a short window)
• A vibrant attitude with the ability to work effectively as part of a busy team
• Genuine interest and knowledge of beverage products such as spirits, beer, and wine.
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Valid Responsible Service of Alcohol Certificate
• Possess a Do Food Safely Certificate of completion
• Australian driver’s license
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare. 

Our Mission

Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all primary care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

We are looking for a part-time accounts receivable officer to join our Finance Team on a 12-month contract, working 15-20 hours per week with the flexibility of working across 2 or 3 days. 

Reporting into the Finance Manager, the purpose of this role is to ensure Healthengine receives timely payment for the services it provides and to ensure these transactions are recorded appropriately. The overall goal is to maintain our aged receivables, improve the number of days sales are outstanding (DSO) and ensure our monthly cash collection targets are met. 

Responsibilities:

• Performance of daily bank account reconciliations at an estimated volume of 20-50 transactions per day.

• Maintenance of all accounts receivable records 

• Resolving customer account queries and investigating any other irregularities

• Collection of customer overdue accounts including the sending of statements and liaising with debt collection agencies

• Assistance with the preparation of weekly and monthly DSO and aged receivables reporting

• Attending to up to 20 outbound customer debt follow-up calls per week, along with emails

• Providing cover and support to the broader Finance team including assistance with other ad-hoc finance tasks (as required)

About You

You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. Fast may be your default (like us!) but you never, ever compromise on what’s important, willing to take a steady, more informed approach when it comes to maintaining the trust of our team and customers. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change. You take initiative and drive your own learning journey without waiting for someone to point you in the right direction. And ultimately, you care: about people, health and innovation. 

Experience you’ll bring:

• You have the ability to negotiate effectively and professionally with a range of customers and/or colleagues, with a focus on customer retention. 

• You are comfortable working autonomously and willing to take full ownership of the responsibilities and tasks associated with the role.

• You are able to manage your own time effectively, multi-task when required and work well under pressure. 

• You are also comfortable with new systems and processes including the use of Microsoft Excel to prepare and replicate financial reports.

• 2+ years experience in a similar position

• Experience with Microsoft Office and an intermediate level of Microsoft Excel skills

• Exposure to any of NetSuite, ZenDesk or SalesForce CSM would be looked upon favourably

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry. 

In addition to an array of growth opportunities, we also offer:

• A hybrid workplace that offers flexibility to balance work and life

• A vibrant social calendar of events, quarterly team-building activities and more

• Unlimited coffee and snacks, and a subsidised vending machine in our Perth office 

• Awesome discounts and salary packaging options through our benefit partner, Maxxia

• Access to learning resources to develop your personal and professional skills 

• Workplace wellness program, including extra leave and access to EAP and other wellbeing resources

• Extra leave so you can recharge and focus on your wellbeing 

• Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2024.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.