As a Food and Beverage Team Member at Hop & Huddle, you'll play a key role in providing exceptional service to our guests. We are renowned for our extensive beer selection, mouthwatering smoked food, and indulgent milkshakes. If you have a passion for these culinary delights and thrive in a fast-paced, dynamic setting, we want to hear from you!

As a Food & Beverage Attendant you will:

• Take orders and serve food and beverages with a friendly and positive attitude
• Provide recommendations on beer & wine pairings, smoked dishes, and milkshakes
• Ensure prompt and accurate delivery of orders
• Maintain cleanliness and organization in the dining and bar areas
• Uphold high standards of customer service to create a memorable dining experience
• Collaborate with team members to ensure smooth operations

 

We are looking for a Customer Care Executive to join our team in Perth on a permanent full time basis. This role will see you utilise your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer excellence.

The core responsibilities in this role include:

• Providing support to national and key clients
• Drawing up contracts for services offered
• Processing purchase orders
• Planning and booking technician jobs for smooth client service
• Liaising with customers on a daily basis
• Processing enquiries efficiently and pro-actively resolving client issues
• Supporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverables
• Make outgoing calls to our existing client database to promote our products and services

Requirements :

• Previous working experience in a similar role (customer service/ administration/ account management)
• High attention to detail and excellent organisational skills
• Excellent customer service skills
• Intermediate computer skills
• Complaint handling and conflict resolution skills
• Ability to work under pressure, multi-task and work autonomously
• Outstanding verbal and written communication skills
• Love working in a team environment

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Us :

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials -

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

Executive Assistant

Breakfast:

• Supervise and manage the daily operations of the breakfast service ensuring high-quality food and beverage offerings, adhering to Novotel's standards.
• Monitor and maintain breakfast service efficiency, addressing any issues promptly.
• Collaborate with the culinary team to develop and update breakfast menus.

Gather & Trade: Visit us on insta @gathertrade

• Oversee the day-to-day operations of our café, Gather & Trade.
• Develop and implement strategies to enhance the cafe's profitability and guest satisfaction.
• Ensure a welcoming and customer-friendly environment.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.

Conference & Events:

• Manage the operational planning and execution of conferences, meetings, and events.
• Collaborate with the sales team to understand client requirements and expectations.
• Ensure seamless coordination between the kitchen, service staff, and event organizers.
• Uphold high standards of service during events, exceeding guest expectations.

You will also be responsible for: 

• Recruit, train, and develop a high-performing team.
• Foster a positive and collaborative work environment.
• Conduct regular training sessions to enhance team skills.
• Monitor employee performance and provide constructive feedback.
• Implement cost control measures to optimize profitability.
• Monitor sales and financial performance regularly, taking corrective actions as needed.
• Ensure exceptional guest experiences through consistent service excellence.
• Handle guest feedback and implement improvements as necessary.
• Foster a culture of guest-centric service among the team.

You'll rock this role based at the GOAT Novotel Perth Murray Street in the heart of Perth CBD, but that's just the beginning – this gig will also have you working across multiple other lit hotels and restaurants in Hobart and Melbourne as part of our growing portfolio.

What are we all about?

The glory, and have you seen our hotels? But seriously, at Accor, we are all about our guests. We take pride every day in the feedback we receive on our beautiful hotels and our amazing people. Our Digital Marketing Executive is key to keeping the creativity fresh and performance exceeding expectations. Accor is on a mission to be the very best customer service company in Australia. Our people deliver the unforgettable, the amazing, and the exceptional on a human-to-human level. No fakes allowed. And we have so much fun doing it.

What are you all about?

We seek out people who go out of their way to be involved, to make things awesome, and to never accept average. Our people need to show that they support and encourage, take time to listen and act, make time for their people, and take time out to have a laugh as often as possible.

Where's the what's-in-it-for-me?

We don't want to brag, but we get discounts at over 5,300 hotels worldwide, plus attractive rates with partners such as Europcar, private health insurance, and more. On top of that, we offer an attractive salary, a strong focus on development and training and an amazing, experienced, and supportive bunch of people to work with every day.

Enough with the fluff... what's the role?

Our guru of everything digital and pretty is responsible for taking something obvious and making it incredible in a way that drives business into the hotel in screaming droves. You’ll be working across three fantastic hotels including Novotel Perth Murray Street, Mövenpick Hotel Melbourne on Spencer, Mövenpick Hotel Hobart and their food and beverage outlets with exciting brands including Miss Mi and Tesoro. Think creating viral Tiktoks with a witty twists, using data-driven media to give people what they want before they know they want it, and maximizing digital tools to make our hotels and outlets top of mind like an earworm worthy of one-hit-wonders throwback tours lasting decades.

What are we looking for?

"Web is the new canvas," wrote someone super smart and we need someone who gets that and more. Creativity is critical to this role, as is the ability to build relationships and communicate across all mediums. This is an opportunity to be proactive, take ownership and put those creative initiatives you've been thinking about for years, or weeks or seconds into play. Add in, of course, the ability to keep multiple plates spinning above your head at once while communicating vision like Richard Branson.

Do you dream of creating a campaign so amazing you break the internet? If you thought of snapbot before the spectacle spectacular and already pitched a hidden video marketing campaign before people googled “Trevor Noah girlfriend,” then you are all about the stuff we need.

So let's get down to business…

Here’s the deets of some of what you will be up to on the daily:

• Reporting into the Director of Marketing you will assist with developing and implementing end-to-end marketing campaigns, working across multiple hotels and their restaurant outlets.
• Implement the hotel and restaurant’s online marketing strategy, working in collaboration with Accor’s digital agencies, including writing web optimised copy for multiple websites and creating EDMs.
• Managing hotel and restaurant social media channels, including content creation and reporting.
• Proactively identify new digital opportunities and trends.
• Assist with photo and video shoot management and coordination.
• Maintain promotional materials including basic graphic design work.
• Marketing admin – raising POs, reconciling invoices, and assisting with the marketing budget.
• Create briefs for creative teams & external agencies.
• Assisting with PR/media events, sponsorships and influencer collaborations.

And here’s what you need to do it:

• Previous experience in a busy, multi-faceted role of this scope. Strong organizational/time management skills and attention to detail is essential.
• Bachelor's degree in business administration, marketing, communications, or a related field.
• An understanding of or previous experience in the hotel or restaurant industry is preferred, but not essential.
• Proficiency across the Adobe creative suite including Photoshop and InDesign.
• Experience in content creation including basic video editing, with an eye for capturing great photos and video for social media.
• Experience with Content Management Systems and analytics tools (e.g., Adobe Experience Manager/WordPress, Google Analytics).
• Excellent written and verbal communication, MS Office, copywriting, and proofreading skills.
• A firm grasp (keep it clean, people) on various marketing platforms, channels, and best practices, including social, digital, and email marketing.
• Must be a self-starter and able to independently prioritize tasks and meet deadlines.
• Strong analytical skills to analyze metrics and create reports.

Did you read this ad and think of a million ways to make it better? Then you could be just the person for this job! To apply, please submit a resume and cover letter, explaining why this role sounds perfect for you!

Oaks Perth Hotel are currently looking for enthusiastic, professional and hands-on Food and Beverage Attendants to join us on a Part time basis. 

You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests.

Key Responsibilities Include:

• Taking guest orders
• Making coffee
• Memorize menu and offer recommendations
• Serve food and beverages to guests
• Provide guests with exceptional customer service 

ACCOUNTS PAYABLE - Full Function – Immediate Start!
Girraween
Manufacturing Company
Excellent Salary Package
Permanent Monday to Friday - 8am - 4pm or 9am - 5pm

*Interview to commence immediately, start before Christmas or 27 December 2023 or early January 2024.

A well established family owned company is seeking a Full Function Accounts Payable person to join their Accounting department in Girraween. We are a progressive growing company and offer a professional fast paced environment and attractive salary package. This is a long term career opportunity.

The responsibilities will include:
*Processing invoices
*Supplier reconciliations
*Managing supplier and internal enquiries
*Ensure accurate and timely coding of invoices
*Ensure internal control within the AP process are adhered to and improved
*Preparing batches for payment
*Review all invoices for appropriate documentation and approval prior to payment
*Process 3-way P.O. matching invoices
*Prioritize invoices according to cash discount potential and payment terms
*Respond to all vendor inquiries
*Assist in weekly and month end closing
*Maintain files and archive documents thoroughly and accurately, in accordance with company policy and accepted accounting practices

The successful applicant will have:
*4+ years of Accounts Payable experience
*Experience in Accounts payable procedure related to Imported stock, maintaining Import
stock tracking sheet and other custom and freight related invoices.
*High school diploma required, college courses in accounting preferred
*Proficient in Excel and Word
*Possess strong organizational and time management skills
*Strong problem-solving skills, basic accounting principles knowledge, documentation
skills, research and resolution skills, data analysis and multi-tasking skills
*Thorough knowledge of applicable accounts payable/general ledger systems and procedures, financial chart of accounts and corporate procedures
*Ability to communicate effectively verbally and in writing
*Ability to interact with employees and vendors in a professional manner
*Ability to speak and write English fluently
*Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
*Own motor vehicle essential

If you meet all of the above requirements, please email your resume to Chris McKenzie today.
[email protected]