We are seeking interest from an experienced individual who would like the exciting opportunity to work as a Systems Analyst.

• High Impact Role
• Dynamic
• Competitive Salary

Full Job Description

If you are looking for an opportunity that will motivate and excite you to go to work every single day…
This is an incredible opportunity for you to take the next step in your career as a Systems Analyst. As a high performing Systems Analyst, you will be able to proactively contribute to a team and help the business excel.

• You will earn a competitive salary and be and supported in your continuing professional development.
• You will be joining a highly supportive and collaborative team.
• Location: Sydney, NSW

Your Key Responsibilities will include:
• Reviewing technical requirements and specifications from third party providers of the business to provide an in-depth documentation based on the business needs.
• Assist in analysing the different brands of the business related to inconsistent reports due to a decrease or increase in service and document improvements to the system:
• Conduct analysis on existing systems to determine if there is a need to develop new systems or current systems have the right functionalities that are required for the brands;
• Provide feedback to developers on what needs to be developed to satisfy end user needs. This includes providing insights and assisting with the decisions made in the project system;
• Schedules and conducts training/handovers of the new functionalities shipped to our end-users;
• Use Jira to notify developers of tested fixes in the systems and also suggest new features in existing systems to maximise user retention.
About you:
• At least 3+ years of demonstrated experience as a Systems Analyst.
• Strong analytical skills.
• Excellent technical skills and enthusiasm to continue to develop them.
• Attention to detail and problem-solving skills.
• Project management skills and teamwork skills.
• Written and verbal communication skills.
• Interpersonal skills.

If this sounds like you and you would like to know more, please contact us at
[email protected]

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Your Role
You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and requirement; as well as providing specialist complaints advice and ongoing maintenance and promotion of the Chubb risk and compliance framework for Australia and New Zealand.

Your Responsibilities
- Investigate, analyse and prepare determinations of complaints for Internal Dispute Resolution (IDR) in Australia and New Zealand;
- Prepare External Dispute Resolution (EDR) responses for the Australian Financial Complaints Authority (AFCA) and New Zealand’s Financial Services Complaints Limited (FSCL);
- Liaise with AFCA/FSCL where appropriate;
- Attend EDR Conciliation Conferences in order to reach negotiated settlements with customers/ their representatives;
- Refer IDR determinations to the Dispute Resolution Committee (DRC) to assist in determining the outcome of both retail and wholesale disputes;
- Liaise with business units to coordinate and deliver effective handling of complaints;
- Adhere to timeframes contained within the General Insurance Code of Practice. the New Zealand Fair Insurance Code and ASIC RG 271;
- Maintain thorough and up to date records in respect of assigned complaints;
- Identify and draft ‘Learning Points’ in respect of issues, themes and trends arising from complaints for reporting purposes;
- Conduct root cause analysis of complaints in order to identify ways to minimize complaints;
- Identify any possible breaches of relevant legislation, regulations and obligations by the business
- Identify and report Compliance incidents and breaches;
- Identify and escalate complaints which may be a potential media or legal threat to Chubb;
- In addition to the duties and responsibilities set out in this position description, the employee shall carry out any other reasonable work-related requests made by the employer.

Your Skills & Experience
- Tertiary qualification in law, commerce, accounting, business or similar is desired
- Knowledge of Financial Services regulatory compliance
- Complaints and dispute resolution experience and/or industry experience within banking, finance, insurance or superannuation (claims handling experience would be beneficial in understanding the process)
- Analytical skills- ability to solve complex problems and have a solution focused mindset
- Excellent oral and written communication skills
- Excellent attention to detail
- Ability to multitask and adhere to deadlines and work in a changing environment
- Ability to work autonomously and collaboratively
- Highly organised and possess great time management skills
- Ability to manage customer and stakeholder expectations;
- Proficiency in Microsoft Office Outlook, Word and Excel.

Applications Open: 15th of December 2023
Applications Close: 15th of January 2024

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

We’re interested in meeting talented Business Analysts who want to work on projects with purpose. 

We are mostly based in ngar-go (Fitzroy, Melbourne) and we welcome applications from all lands and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

About Today

We are Australia’s most awarded social impact agency.

We use design and technology to make change happen, at pace and at scale. In the last 12 months, we’ve designed and built Australia’s first online family violence intervention order, established a new approach to co-design for the Victorian mental health sector, built a peer-to-peer product that helps people learn Auslan, and launched a campaign to shift mainstream perceptions of climate change—plus many more.

Our practice is built on strong foundations of human-centred design and digital making. There are 50 of us, working across strategy, research, design, content, delivery and a wonderful support team.

At Today, you’ll experience a welcoming environment filled with smart, fun and caring people from a wide variety of backgrounds and disciplines, who are passionate about creativity, making change, and learning from each other.

About this role

We’re interested in meeting talented Business Analysts who enjoy collaborating in a meaningful way to create work that has a positive impact on people, society and the environment. As a Business Analyst at Today, you will play a pivotal role in translating insights into precise requirements and ensuring a seamless connection between the needs of the user and the technical solution.

Your days will be spent:

• Translating insights into development requirements, bridging the gap between user experience design and technical implementation
• Creating user journey maps and technical maps to ensure alignment between user needs and technical solutions
• Collaborating with cross-functional teams to understand and define the scope in technical terms, advocating for the user perspective throughout the process
• Acting as the bridge between experience design and technical teams, ensuring effective communication and understanding of project goals and user requirements
• Participating in research efforts to gather insights and contribute to technical scoping sessions
• Contributing to sprint planning, backlog grooming, and agile rituals to drive project success
• Advocating for accessibility and ensuring compliance with WCAG 2.0 standards

You will be above to demonstrate:

• 3+ years experience as a Business Analayst or Technical Project Manager in an agency, consultancy or large organisation
• Experience with human-centred design
• Advanced understanding of WCAG 2.0 standards, with demonstrated knowledge of additional accessibility standards
• Experience with agile methods
• A level of comfort with ambiguity, complexity and a process for working through it
• Exceptional communications skills
• You must be legally able to work in Australia

You will also bring:

• An ability to thrive in a collaborative, creative team environment
• You treat others with kindness, empathy and respect
• You are optimistic and bring humour, lightness and play into your work
• You approach every moment thinking ‘how can I help?’
• You know your strengths and can support others to grow their skills in these areas

We work on work with purpose. Our projects see us finding solutions to big, complex challenges around climate, care and communities.

Above all else we strive to protect our team’s capacity for resilience and their general wellbeing. This goes beyond our dog-friendly workplace and regular pub lunches as a team.

• We offer a compelling career framework and learning budget to support your growth
• Today is a truly flexible workplace, making space and valuing the other important parts of your life, including generous parental leave and your birthday off
• You are actively empowered to help shape the business, the work we do and the impact we create
• We have an open workplace culture that asks for everyone’s input and is constantly welcoming new ideas and ways of working
• You will work in close-knit, multi-disciplinary, self-managed project teams that make interesting, beautiful things that positively impact the community
• Everyone is equally talented and trusts each other to experiment, and suggest new ways to crack client problems, there is no hierarchy
• There are frequent and respected check-in sessions—digitally or in person—to form strong team bonds
• You will have the opportunity to develop skills on the job through collaborating with great minds on complex problems
• We aspire to create the perfect conditions for creatives to do their best work, work they are proud of, work that makes a difference

Learn more about our values, commitment to diversity, inclusion and equality and the way we work at today.design/careers.

Our corporate finance team is looking for a dedicated Senior Commercial Analyst to join the team to specialise in FP&A.

In this integral role, you will provide in-depth analysis on operational and financial results, drive process improvements and efficiencies across key services line and business units.

Some of your key responsibilities are:

• Analyse business performance trends and drivers and drive the preparation of key management reporting deliverables.
• Assist in detailed commentaries of business unit performance for service lines across Australia.
• Partnering with the key stakeholders on their business unit performance against targets/budget.
• Assist in annual budget & biannual forecast submissions process.
• Work closely with other Business Service units to drive efficiency and process improvement.
• Contribute as part of a team-based approach to the servicing of business needs which includes preparation of presentations, remuneration modelling and business unit restructuring.
• Continuous process improvement & take an active role in finance led projects.
• Mentoring a commercial analyst.
• Support the Head of FP&A and CFO ad-hoc requests.

Paul Ingle and Associates Pty Ltd. requires an ICT Analyst to join a highly successful and growing technology team. This role is to deliver Business and Systems analysis services across the Payments and Cards solutions domain.
Along with your fine ICT Analyst skills and experience you will also need to offer 5 years of experience in the Payments/Cards specialist technology domains and environments as detailed below.
This ICT Analyst role is to operate with technology and users in framing business requirements and then utilising their deep analysis of their payments/cards skills to develop distinct technology solutions.
This is a full time role and offers a salary of $100,000+ per annum.

For this exciting role will require you to have completed the following:
• Conducting research to understand user requirements, and developing software solutions to meet those needs.
• Identifying, investigating and analysing business processes, and recommending optimal processes for system functionality and best business outcomes.
• Maintaining/upgrading software applications to meet functional/performance needs and following full systems test processes to ensure functional & performance needs are met.
• Capacity for developing and deploying functional solutions and creating system test plans to ensure quality and integrity of the system and creating technical documentation to suit.
• Collaborating with other IT professionals, project managers, software engineers, database administrators to create integrated solutions, providing guidance & assistance on the project direction.
• You must show that you have followed prescribed Project Management methodologies; Agile, Waterfall etc in developing project plans, costings, resourcing for project management
• You must show that have kept up-to-date with the latest with technology trends across payments and the broader ICT industry

As an ICT Analyst - Payments you will be working both individually and in a team of similarly experienced payments knowledge and experienced SMEs across a variety of payments and cards software solutions broadly covering the following:

• PCI DSS frameworks, implementation and compliance
• Payments gateway technology expertise within the payments front-end and back-end environs.
• Specific technologies
• Postillion (Office, Realtime), Connex, Postilion, Base24-eps, IST/Switch, Authentic or similar payments gateway and switching
• EFT, PinPad and Terminal Management Systems
• Qualifications of a BSc tertiary degree in technology or 5 years Payments technology work experience may be acceptable
• Exceptional customer service expertise
• Established top rate analytical skills
• Proven ability to apply problem solving skills
• A true team person positively working with teams and stakeholders

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• Provide support to Delivery Leads to ensure they are effectively utilizing the Delivery Lifecycle.
• Undertakes monthly Health checks on Individual initiatives & portfolios.
• Confirm all Initiatives and Programs are following the Delivery Lifecycle and completing all required aspects of the Delivery Checklist, escalating any deviations outside tolerance.
• Custodian of the Delivery Lifecycle Library, including all artefacts, processes and how-to guides.
• Ensure new resources are trained on the Delivery Lifecycle
• Ad hoc reporting/administration at the discretion of the Head of Delivery Practices.
• Perform project coordination activities for small projects discretion of the Head of Delivery Practices.
• Tracking and supporting related processes for resourcing across the portfolio (including new requests, extensions & terminations).
• Manage stakeholder relationships, including demonstrating ability to influence and gain buy in from relevant stakeholders.
• Support Contract Management activities.
• Capture actions and lessons learnt from all project Post-Implementation Reviews (PIRs) in a centralized repository.
• Coordinate Portfolio Delivery invoicing activities.

• Be uniquely you
• Work on a rare transformation opportunity

Functional Analyst is responsible for engaging with various stakeholders to design and govern our eCommerce and Customer Experience solutions. You will play a vital role in our eCommerce transformation into a headless Salesforce Commerce Cloud (SFCC) solution.

This role reports to the Group Solutions Manager - Commerce and Customer Experience and takes responsibility to develop the roadmap and enhance the Endeavour eCommerce and CX systems.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Work closely with the project team to build our new Commerce and Customer Experience solutions and ensure a smooth transition to operations.
• Provide application continuous improvement and deliver upgrades and projects to maintain the Salesforce Commerce Cloud product.
• Proactively engage with stakeholder groups to understand business needs.
• Analyse and translate business needs into solutions and initiatives by managing components of initiatives/projects.
• Develop, review, and govern functional specifications and documents that define the desired outcome of system enhancements/developments.
• Participate in system testing, training, user acceptance, and validation testing of solutions and production changes and upgrades to applications and systems.
• Work with external vendors to provide the most effective and efficient solution to meet business needs.
• Maintain compliance with audit, application security, application role design, and segregation of duties findings.
• Assist with governance and release of system changes to production.

About the Company

At AEIOU Foundation for Children with Autism, we have a simple yet sincere goal: to provide early intervention that enables children with autism to live their best lives. It’s how we do it that sets us apart from everybody else.

AEIOU is a profit-for-purpose organisation, established in 2005 to deliver high-quality therapy and care. Our family-centred program meets the Guidelines for Good Practice and supports children with autism to develop essential life skills, independence, and confidence.

We are excited to offer experienced professionals the opportunity to join AEIOU in the critical role of Behaviour Analyst.

The position:

* Location: AEIOU Gold Coast
* Full time / permanent position

This is an exciting opportunity to support children with autism aged 2 - 6 years. Working within a therapy team, you will be contributing to individual plans to support children to maximise their cognitive and social capabilities, and to reduce or eliminate maladaptive behaviour. The Behaviour Analyst provides training and supervision to team members in their area of expertise including how to conduct assessments and deliver behavioural interventions. You will ensure the clinical program is implemented effectively, and children are best supported to meet their therapy and education goals.

About you:

Ideally you are a Certified Behaviour Analyst (CBA/BCBA), however if you have completed or a Masters in Applied Behaviour Analysis, are studying towards your CBA qualifications or hold a current CBAU/BCaBA qualification we would welcome your application.

You will be someone who has experience delivering therapy services to children with Autism and have an understanding of the principles of behavioural interventions (including Applied Behaviour Analysis (ABA) and other complementary models of practice).

You will need to hold (or be able to obtain) a current Blue Card/Working with Children Check, NDIS Worker Screening Check and have your COVID-19 Vaccination certificate (double-dose) or have an exemption.

What we do for you:

* Competitive above award wages - base salary range from $76K to $104K plus super (salary is negotiated based on qualifications and experience)
* Salary packaging benefits of up to $15,900 per year which increases your take home pay
* Four week intensive induction program and ongoing supervision with a senior therapist
* Paid Parental Leave
* 5 weeks annual leave, plus the option to purchase an additional week
* Employee Assistance Program (EAP) for staff and immediate family
* Regular paid professional development days
* Values-based quarterly recognition awards

Culture

AEIOU Foundation is a caring culture with a drive to continually improve and provide employee recognition through clear organisation values: Support, Teamwork, Excellence and Passion.

How to Apply

Apply for this position today by attaching a brief cover letter and a resume.

Description Business Process Analyst Sydney CBD Permanent, Full-Time $110,000-$130,000 About the opportunity: Are you passionate about enhancing business processes, driving innovation, and contributing to technological change? Join our team in a newly established role as a Business Process Analyst, where you will play a pivotal role in defining, documenting, assessing, and streamlining business processes within the Finance and Accounting department. Key Responsibilities: Review existing finance, accounting and related business processes, identifying opportunities for improvement, with a focus on reducing manual work and processing times Drive technological change and innovation across the finance, accounting, and business operations functions Assist with administration of Microsoft Dynamics Great Plains and other time charging and asset management systems Seek out innovation and system improvements across within the finance and accounting function and across the broader business operations Conduct business research on system upgrades to determine feasibility, cost, time required, and compatibility with current systems Implement Enterprise Resource Planning (ERP) system upgrades and processes Implement and document changes to facilitate improved systems and control Develop reports to capture key performance statistics and financial data to support operations Liaise, train and communicate effectively with internal and external stakeholders Requirements You will hold tertiary qualifications in Accounting You will ideally hold or have commenced CA/CPA qualifications You will ideally hold a Certificate IV Project Management and experience in change management You will ideally have 3+ years’ experience in systems accounting roles You will have strong analytical skills, advanced Excel (including VBA), and strong SQL skills (MS SQL server, SSRS) Experience with MS Dynamics, MS Business Central, Netsuite, Adaptive Insights and cloud based solution management is advantageous You will have high-level written and oral communication skills You will have the ability to identify areas for improvement and offer innovative solutions Benefits A competitive salary in the range of $110,000-$130,000, plus superannuation, dependent on your previous experience and qualifications Company provided laptop Salary continuance, life insurance and annual discretionary bonus subject to eligibility criteria How to Apply: To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 31 January 2024. Please note that candidates may be evaluated before the closing date. About Rural Funds Management: Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states.  At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace.  Joining RFM means becoming part of a dedicated team of over 220 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance. Apply now via the applicant button!

• Business Process Analyst
• Sydney CBD
• Permanent, Full-Time
• $110,000-$130,000

About the opportunity:

Are you passionate about enhancing business processes, driving innovation, and contributing to technological change? Join our team in a newly established role as a Business Process Analyst, where you will play a pivotal role in defining, documenting, assessing, and streamlining business processes within the Finance and Accounting department.

 

Key Responsibilities:

• Review existing finance, accounting and related business processes, identifying opportunities for improvement, with a focus on reducing manual work and processing times
• Drive technological change and innovation across the finance, accounting, and business operations functions
• Assist with administration of Microsoft Dynamics Great Plains and other time charging and asset management systems
• Seek out innovation and system improvements across within the finance and accounting function and across the broader business operations
• Conduct business research on system upgrades to determine feasibility, cost, time required, and compatibility with current systems
• Implement Enterprise Resource Planning (ERP) system upgrades and processes
• Implement and document changes to facilitate improved systems and control
• Develop reports to capture key performance statistics and financial data to support operations
• Liaise, train and communicate effectively with internal and external stakeholders

• You will hold tertiary qualifications in Accounting
• You will ideally hold or have commenced CA/CPA qualifications
• You will ideally hold a Certificate IV Project Management and experience in change management
• You will ideally have 3+ years’ experience in systems accounting roles
• You will have strong analytical skills, advanced Excel (including VBA), and strong SQL skills (MS SQL server, SSRS)
• Experience with MS Dynamics, MS Business Central, Netsuite, Adaptive Insights and cloud based solution management is advantageous
• You will have high-level written and oral communication skills
• You will have the ability to identify areas for improvement and offer innovative solutions

• A competitive salary in the range of $110,000-$130,000, plus superannuation, dependent on your previous experience and qualifications
• Company provided laptop
• Salary continuance, life insurance and annual discretionary bonus subject to eligibility criteria

How to Apply:

To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 31 January 2024. Please note that candidates may be evaluated before the closing date.

 

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 220 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

•        We're changing the game!
•        We're doing big things, and we can't do it alone.
•        We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role purpose

• To bring a targeted and disciplined approach to security monitoring and testing, identifying risks, and providing reporting to the technical administrators as well as the business department heads 
• The role works within the Security function, so would require someone who is proactive and analytical with a curious mindset, who can understand and derive data from a number of sources and report on the findings in a number of formats.

Key Responsibilities

• Maintain security monitoring through a range of tools within AP+ such as Qualys, Splunk, Darktrace, Crowdstrike, AWS, Microsoft and others to proactively monitor the security of the environments.
• Being able to analyse, interpret and utilise data to add value to the security function in being proactive on what/why/how trends occur, and present the findings for the head of security to report to the business leaders. 
• Utilising a wide range of tools and work with the security team to automate a range of reports to provide trending and business risk analysis. 
• Understand and keep up to date with the latest news or updates on cyber security and feed that information into the reporting. 
• Work within the security team to promote cyber awareness across the business.

Key Challenges

• Absorb data and produce meaningful and business digestible reports.
• Key scripting or programming knowledge to perform data analysis.
• Strong communications skills particularly in report writing.
• Understand a large data set and derive actionable information from it 
• Gathering and utilising data from numerous tools 
• Upskill in programming languages, ideally Python to automate large workloads. 
• Strong excel, powerpoint skills to present data to a business audience. 
• PowerBI or other data analytic tool skills ideal

• Relevant certifications or equivalent experience in information technology, computer science or a related discipline.
• At least 2-3 year’s experience in an IT role working with technologies.
• Strong data analysis and cyber security knowledge.
• Python or similar data programming , strong excel skills for data management, strong PowerBI or other data analysis tools.
• Strong MS office skills beyond basic usage.
• Strong verbal and written ability.
• Exceptional report writing skills.
• Strong analytical skills and problem solving ability.

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role.

 

 

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

The ICT Business Analyst’s role

P&S Logistics Pty Ltd is one of the leading providers of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers. With over 5 years’ experience and expanding rapidly, we understand the importance of quality service. We love putting people first and enjoy assisting customers with their enquiries in a fast-paced environment. Join our amazing team of individuals.

The Opportunity

Due to business expansion, we are seeking an ICT Business Analyst to join the Business head office responsible for enhancing P&S Logistics solutions and capabilities by analysing and improving or building new technology systems. We are looking for a dynamic individual who is efficient and have an exceptional ability to manage various stakeholders, from both technical and non-technical backgrounds.

This role is a full-time, ongoing role based at our 8-10 Thomas Street Yarraville VIC.
Salary: $90000 including super.

The role

You will be responsible for overseeing the business systems and processes relevant to our online sales, quoting, booking, customer service, payment and allocation systems for vehicle transport. You will also manage a team of IT developers in our offshore centre, provide them with design specifications for modification of existing systems and developing new systems to build inhouse systems to support the business processes.

You will also have an understanding and/or skill to analyse big data that is generated through Google Analytics and provide recommendations on relevant systems and processes to generate new leads and conversion of leads or potential/commercial value identification.
Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.

Responsibilities

• Work with P&S Logistics management team, offshore and onshore staff, to analyse and identify system, business process and procedure
gaps and work practices
• Implement software systems to optimizing existing business practices to reducing inefficiencies.
• Develop and maintain ERP functionality & capability matrix for all logistics operations
• Develop projects plans, cost management, and resourcing to develop and execute key projects for P&S logistics.
• Work closely with offshore technical teams to ensure requirements and dependencies are accurately mapped and agreed
• Creating clear system specifications to the system developers, include specifying the data structures, the user interfaces and business
processes.
• Utilizing the data analytics capabilities and data modelling techniques to create clear system specifications for design a development of
system software
• Assist in UAT processes including the development of testing criteria and working with onshore staff to ensure the correct delivery of the
user stories and compliance prior to release to the live environment.
• Develop training document and SOP’s for onshore customer service staff on new systems or updated systems.
• Facilitate collaboration and teamwork within various teams in the P&S Logistics function
• Act as key project manager and the SME to assist in all data and system projects, advising and guiding the decision makaing for P&S
logistics management team.
• Demonstrated ability to provide leadership and mentoring to analysts in the team.

Requirements - capabilities and competencies

• Have at least 5 years of work experience as an ICT Business Analyst and Bachelor qualification in IT, software development or a relevant
information technology field
• Proven experience in leading technical design and execution of impact, enterprise-wide, strategic ICT programs or initiatives
• Experience in ICT Digital Services, Data Architectures and Cloud, and Google Analytics.
• Strong understanding of contemporary ICT trends
• Excellent stakeholder management skills
• Exceptional communication and interpersonal skills
• Strong analytical, problem solving and quantitative skills.
• Advanced Microsoft Excel and database skills including experience with advance formulas, pivot tables and relational databases. Macros
knowledge will be highly valued.
• Experience in Microsoft Power BI, particularly Power BI reporting &/or building dashboards.
• Works autonomously and checks-in as decisions are made. Takes on whatever role is necessary to achieve business objectives.

Desired

• Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.
• Overseas travel may be required

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Business Analyst to join our Business Analysis capability. Our Business Analyst specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

As a consulting Business Analyst with Bailey Abbott, you will collaborate with customers across various industries to analyse their business processes, gather requirements, and provide strategic solutions. Your expertise will help our clients optimise their operations, drive growth, and achieve their business goals.

• Collaborate with customers to understand their business objectives, challenges, and opportunities
• Conduct in-depth analysis of customer business processes, systems, and workflows to identify areas for improvement
• Elicit, document, and analyse complex requirements from stakeholders, ensuring alignment with business objectives
• Manage requirements through their lifecycle, including validation, verification, and traceability
• Facilitate workshops, interviews, and focus groups to gather critical information and insights
• Collaborate with technical teams to translate business requirements into technical specifications

• Drive innovation in business processes, investigating and analysing business processes and identifying opportunities for enhancement with the customer

• Demonstrated experience as a Business Analyst
• Proven track record in consulting roles or a strong aspiration to embody the essence of a genuine Consultant
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in gathering requirements and conducting business process analysis
• Ability to work effectively in cross-functional teams
• Knowledge of business analysis methodologies and tools
• Bachelor's degree in Business Administration or a related field

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunch
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.

As our Service Desk Analyst you will be responsible for:

• Working closely with our IT Operations team.
• Procurement and management of hardware & peripherals (laptops, mice, monitors, headsets).
• Issuing swipe cards for our Sydney Head Office.
• Managing application provisioning for all cross functional tools such as Slack, Google Workspace, Okta.
• Managing virtual communication tools such as Zoom, Slack, GoogleMeet.
• The remote management of company technology via security software.
• Troubleshooting hardware and software issues on MacOS, iOS, Windows and Android.
• Troubleshooting IT issues across the entire Employment Hero business.
• Working within data protection compliance with ISO27001.
• Participating as a project resource for IT Operation initiatives.

What will you bring

• Entry level experience in Technology (Up to 1 year experience).
• Degree and/or related qualification in Information Technology or Information Systems.
• Ability to work in a busy, fast-paced environment.
• A keen eye for details with a strong work ethic and willingness to learn.
• Strong communication, presentation and listening skills.
• Be willing to go the extra mile to make our team experience memorable.
• Exceptional organisational and time management skills.
• The ability to take direction and also work autonomously.
• Comfortable with Windows and Mac administration.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

 

About the Role (your why)

As Senior Cybersecurity Analyst/ Technical Account Manager, you’ll manage and oversee the vulnerability management program for government customers. You will be responsible for identifying, assessing, prioritising, and reporting on the security vulnerabilities of the customer’s systems and applications. You will interact with multiple technical delivery teams and customer application and system owners to ensure timely and effective remediation of the vulnerabilities. You’ll also have the opportunity to define, implement policies and review standard operating procedures for the vulnerability management program and mentor junior analysts. 

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).

 

What you’ll do

At the moment, as Senior Cybersecutiry Analyst/ Technical Account Manager you will be focused on:

• Performing vulnerability scans and assessments using tools such as Qualys, Tenable, and Rapid 7
• Analysing and validating the scan results and generating reports and dashboards for the customer and stakeholders
• Prioritising and tracking the vulnerabilities based on the risk and impact to the customer's environment
• Coordinating and communicating with the technical delivery teams and customer application and system owners to facilitate the remediation of the vulnerabilities 
• Monitoring and measuring the effectiveness of the vulnerability management program and provide feedback and recommendations for improvement
• Defining and documenting policies and standard operating procedures for the vulnerability management program. 
• Providing guidance and leadership to junior analysts and acting as a point of escalation for complex issues. 

 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

 

What you’ll bring

You’ll have previous experience:

• Working for a government customer or in a highly regulated industry 
• Leading or managing a team of cyber security analysts 
• Defining and implementing policies and standard operating procedures for cyber security programs. 

 

Along with the following:

• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent 
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc
• Excellent communication, collaboration, and problem-solving skills 
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7 
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines. 

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Business Support Analyst, Business Services

Permanent opportunity, Sydney CBD location

Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? If so, your future is with Visa.

Team summary:

As part of Visa’s Strategy & Operations division, the Business Services Team (BST) is responsible for providing consistently reliable, high-quality support, data reporting management and process improvement to the Australian, New Zealand & South Pacific (AuNZSP) business.  Business Services does this by championing process excellence and implementation, providing superior executive administration support and delivering a high standard of site management services across three offices.  A Business Support Analyst provides comprehensive operations planning and program management support to the Visa Consulting & Analytics (VCA) business function and plays a crucial role in accelerating the growth of our client-facing consulting and analytics services across Australia, New Zealand and the South Pacific.

The Visa Consulting & Analytics business function has five teams – Client Advisory, Consulting, Managed Services, Data Science and Business Support.  This role works closely with the VCA Business Support Director and also provides support to VCA project leads.

Key duties:

• Oversee management of client and supplier contracts, work statement administration, track VCA revenue, and manage internal tools.  Establish pricing and supplier agreements. 
• Manage the VCA business tracking process and reporting, including pipeline reviews, preparation of monthly and quarterly business reviews.
• Drive the industrialisation of VCA processes by supporting the implementation of initiatives, including knowledge management, training, culture-related activities, and improving operational efficiency.
• Provide executive-level administrative support to the Head of Visa Consulting & Analytics, including scheduling, communication, project management and logistics for VCA team events held throughout the year.
• Embrace a team-based environment and mindset, through contributing collaboratively, mentoring, and supporting individuals in the BST who also provide business solutions to the AuNZSP business.
• Participate in weekly BST meetings, share knowledge and status of current activities.
• Collaborate with key stakeholders to understand business objectives, pain points and needs.
• Action requests submitted from the wider AuNZSP team into the BST’s team workflow portal.
• Build and deliver improved capabilities for the business by analyzing existing processes, investigating gaps and pain-points, identifying and testing solutions, tracking key measures of success, providing training and document processes, key learnings and best practices that can be referenced across the business.

What can you expect from Visa?

• Competitive compensation.
• This is a hybrid role requiring Tuesday, Wednesday, and Thursday to be on site in the Sydney office with flexibility on Monday and Friday. 
• A flexible work environment with the opportunity to work from home two days a week.
• A dynamic, respectful and inclusive culture.
• A supportive team that fosters your professional growth and development.
• Opportunity to work with relevant projects across AuNZSP.
• Opportunity to give back to the community with our volunteer programs.

We are seeking a Senior Security Analyst to Manage the IT security systems, components, and processes which proactively protect the integrity, confidentially and availability of corporate business Information. Based onsite at Moorabbin, You will perform this by effectively assisting in designing, developing and implementing Enterprise Infrastructure and Applications Security strategies.

About this opportunity

Reporting to Pact's Cyber Security Manager, you will manage security posture, audits and security risk processes for BAU and all project activities. In addition, you will assist with architecture and design for security as well as assist in major incident management.

Your key responsibilities will be to:

• Help Define security policies, standards, guidelines and procedures to ensure ongoing maintenance of security
• Audit IT Infrastructure and Applications to ensure compliance of policies, standards, guidelines, procedures
• Be the focal point for ALL security related questions queries
• Assist to Manage the security education requirements for IT and Pact as a whole

Your skills and experience

To be successful in this role, you’ll have:

• Knowledge of security frameworks, standards, policies and best industry practices
• Ability to assist in analyzing, isolating and interpret business requirements/issues and translate into appropriate security and risk solutions
• Excellent verbal and written communication skills
• Ability to bridge the gap between IT and business needs
• An appreciation of IT, business and regulatory strategies in relation to IT security
• Experience in evaluation of security and technology risk issues relating to latest technologies and business solutions
• Bachelor’s degree in IS Security, IT, MIS, etc.

We are looking for a Business Analyst to join our Connect division. The Symbio Connect division works with the world’s leading software platforms and communication providers, with customers including Google, Microsoft and Cisco.

Reporting to the Chapter Manager – Calls & Messenging, this role provides process and product support to the Connect Product management team.  This role will analyse and elicit business requirements, develop and document processes, engage with stakeholders and produce documentation which supports the development and ongoing lifecycle of Symbio products.

What you'll do as Business Analyst:

• Conduct comprehensive analysis of business processes, systems, workflows
• Collect and document business requirements, functional specifications and user stories
• Stakeholder management
• Facilitate effective communication and build strong relationships to ensure successful project delivery
• Requirement elicitation
• Produce wireframes, customer/user journeys, dependency and constraints matrixes
• Data analysis

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

The Customer Support Analyst is responsible for ensuring our clients receive timely assistance and resolution to technical support issues. Utilizing different resources like the user guide, internal knowledge, and their own curiosity to solve problems, the Support Analyst will investigate and solve user-reported questions and problems related to the functioning of their Actionstep systems. As a tenacious and customer friendly expert, the Support Agent focuses on getting users results with a human touch.

Reporting to the ANZ Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company!

Who You Are:

Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems.

What You Will Do:

Respond and manage to completion inbound tickets from Actionstep users across a variety of topics in time-sensitive situations, providing first level support with thoughtful, concise messages that provide expert solutions to our users.

Schedule and complete troubleshooting screenshare video calls with users when necessary, using excellent business etiquette and customer management skills to achieve high customer satisfaction.

Maintain and increase product knowledge through training and active research across Actionstep resources.

Thoroughly document user contacts, issues, and resolutions via help desk software, and contribute to team knowledge by submitting proposed solutions in internal and external documentation.

How We Measure Success:

• Responsiveness to customer enquiries
• Attention to detail when investigating issues
• Efficiency when managing multiple priorities
• Collaboration with other team members (inside support and other business units)
• Any relevant OKRs that are in place for the team

We offer a fantastic and inspirational working environment!

• Flexible working.
• We are a team, we trust each other and we believe our best work happens when life & work is in good balance
• Wear what you like to work.
• Take your birthday off.
• Friday afternoon socials and frequent team building events, remote and in person
• Relaxed and friendly team.
• Fantastic training and development opportunities

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Technology Operations team provides operational support across multiple products, systems and applications in a multi-vendor 24/7 real-time payments processing environment. The team serves as a primary point of contact for internal and external operational and technical teams.

The primary objective of this role is to deliver extensive application and technical support for the tokenisation and 3DS services. Responsibilities include collaborating with testing and project teams, vendor support teams, customers and performing daily production support activities.

You will be responsible for:

• Undertake the day to day support activities and complete tasks within agreed service levels and in accordance with the documented procedures.
• Maintain the health of the supported applications through regular proactive monitoring and remediate any issues which impact application availability and performance.
• Collaborate with internal and external support teams to ensure smooth functioning of the applications and resolution of issues.
• Undertake post incident reviews and root cause analysis as part of problem management.
• Participate in change enablement forums and perform appropriate risk and impact assessment including communication to relevant stakeholders.
• Provide afterhours support which includes overnight/weekend key processing activities, change and release deployments.
• Participate in the 24/7 on-call roster to support incident management and restoration of services.
• Support project work including non-functional testing, configuration activities, documentation review, implementation support outside of business hours.
• Develop and maintain a knowledge management database.
• Identify opportunities to improve observability of application health and performance.
• Drive continual improvement through improving task workflows, application processes and working towards automation.

In order for you to be successful in the role, you'll have:

• Minimum 3 years in an application support role or equivalent.
• Operational support experience in a 24/7 high availability, real-time payments processing environment.
• Strong understanding of cloud technology e.g. AWS, web services, Apigee API, IP-based protocols.
• Extensive knowledge of Unix/Windows OS, Jboss application server, Oracle SQL, Java.
• Experience with application monitoring tools such as AppDynamics, Splunk, Datadog or Dynatrace.
• Exposure to automation tools e.g. Jenkins.
• Knowledge of payments processing environments – Connex switch,  payment gateway, tokenisation, EMV 3DS.
• Non-functional testing knowledge including documentation of implementation plans and results.
• Strong technical awareness and understanding of the mobile payments domain.
• Understanding of AS2805 format messaging would be beneficial.

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity We are looking for an experienced Finance Business Analyst to be part of a high performing, driven finance team. You will play a key role in the planning, reporting and analysis of the AusPac Modernisation Program supporting the lead Business Partner to the Strategy & Transformation Office. This is a great opportunity for someone looking to advance their career within a Finance Partnering & Planning function of a global financial services organisation. Your new role As a Finance Business Analyst, you will conduct data mining and analysis to identify areas for improvement and opportunities for finance and the transformation office. You will provide value adding and commercial insights and reports to senior management globally throughout QBE on a regular and ad hoc basis. Day to day responsibilities may include; Support the facilitation of a productive working relationship between finance and the business, working primarily with the Strategy & Transformation and PMO office Assist the Finance Business Partner to implement and deliver budget and forecasts as per agreed timeframes, including updating the Planning system to reflect agreed expense targets Participate in the testing of changes to the Planning system (particularly FTE planning and reporting for AusPac modernisation program) Assist the Finance Business Partner to prepare monthly reports and analysis to the business, including building new reports to reflect changing business and finance needs Provide timely and accurate expense monitoring and analysis to the business Uplift the financial control environment in the transformation office by deep diving into current processes, engaging with project accountants and financial control, to ensure compliance with project governance frameworks and Group Accounting Policy Have a continuous improvement mindset, identifying opportunities for improvement, and play a key role in the implementation of process improvement initiatives About you The successful candidate is a problem-solver with an aptitude for systems, a keen eye for detail and capable of identifying the key messages to be presented in a concise and intuitive format. Strong analytical skills will be required to monitor performance against business plans, extracting the key messages and drivers of performance. You will also have; Intellectual curiosity, proactiveness, team focused, willingness to learn Tertiary qualification in finance or related field e.g., accounting, finance, actuarial, business Experience within financial services, preferably the insurance industry, or another complex industry Experience in an analytical or commercial role with exposure to financial analysis and modelling Able to use financial systems; Hyperion suite, Essbase, Excel, PowerBI particularly advantageous Demonstrate an ability to build and maintain quality relationships with stakeholders About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 18/12/2023 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We are looking for exceptional individuals to provide independent, unbiased Insights on Asian Consumer Discretionary/Staples companies to our clients.

We have Independent Research Providers writing on equity, credit, FX and macro themes. Our model is simple: clients pay a single subscription fee to access all investment insight on the platform, and Insight Providers are paid monthly based on their Quantified Value Add. Insight Providers can additionally monetize client interactions via Premium Services and participate in Smartkarma Originals.

We provide a holistic solution for independent research providers, large and small: from publishing, to distribution, to simplifying the monetization of your work. Our platform enables Insight Providers to interact real-time with clients as well as each other and we provide comprehensive analytics on your performance versus peers.

Only applications on Smartkarma's website (https://www.smartkarma.com/home/insight-providers/) will be accepted.

Designation / Job title: ICT Security Specialist - 262112 \ Security Analyst

Number of Positions : 10

Primary or Mandatory skills:-
1. Sailpoint
2. Java

Good to have skills:-

1. Oracle
2. Ping
3. Azure

Detailed Job description:-

• Implementation of IAM security systems, including Sailpoint, Microsoft AD/Azure AD as related to IAM, MFA, Conditional Access and SSO etc. whether on-prem or in the cloud.
• Collaborate with existing and future managed service provider relationships and resources in the IAM/SAP security space.
• Build, test and rollout of enterprise Identity and Access Management solutions in association with internal and external resources.
• Ability to document use cases and work with agile teams to document user case studies.
• Provide technical Engineering and vision for customers’ application platforms.
• Ability to support evaluations of vendors solutions.
• Collaborate cross-functionally with other technology teams and security organizations.
• Participate in the definition of an enterprise IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently.
• Maintain up-to-date knowledge by researching new technologies and software products, participating in educational opportunities and conferences, and reading professional publications.
• Foundational knowledge of Identity Management technologies such as NetIQ, PingID, CA, Okta, AzureAD, SailPoint, RSA etc.