Are you a recent graduate eager to kick-start your career journey in a vibrant and innovative environment? Look no further!

The Role: Graduate Research/Insights Analyst

Salary: Competitive

Location: Sydney/Melbourne

Status: Full Time, Permanent

*Applicants must have the legal right to live and work in Australia, RFI Global doesn’t provide Visa sponsorship

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

We are looking for a highly motivated Graduate with an entrepreneurial mindset to be part of this growth journey. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of a scaling business with fantastic career opportunities.

Role Highlights

The Insights Analyst will be a key member of our dynamic and fast paced analyst team, creating critical business and market insights that our clients rely on to measure and grow performance and direct their strategy.

You will gain experience in analysing primary voice of customer data, secondary macro data, and corporate case studies. This will provide a base from which you will be trained as an expert in financial services insights. This is a fast-paced role where you will be rewarded for your commitment and learning ability.

Importantly, you will see the impact of your work on the largest and most innovative global, regional and national banks.

Key responsibilities:

• Analysis of primary consumer data to provide recommendations and propose actions for client’s strategic decision-making
• Analysis of secondary data (economic, financial etc) to triangulate and contextualise RFI’s primary research
• Sourcing and analysis of desktop content to deepen competitive insight
• Accurate creation and detailed review of sensitive performance metrics used by our clients within core functions of their institutions, and for market updates
• Creating presentation decks which tell a compelling story, using data
• Cross-functional collaboration with team members, including sales, client services, operations and research teams in our Singapore, London, Toronto and Sydney offices
• Client interaction, including attendance at client meetings and a training roadmap for presenting to clients
• Communication of ideas, thinking outside the box and challenging the status quo

• Have a degree in any discipline.
• Be a self-starter with a positive attitude.
• Thrive in a fast-paced environment and be comfortable with a steep learning curve.
• Be self-motivated and able to work both autonomously and in a team.
• Enjoy working in an open and collaborative environment.
• Have a curious mind.
• Apply critical thinking to every task you take on.
• Be confident multi-tasking and managing multiple deadlines.
• Have excellent communication skills.
• ·Additionally, the following skills will be highly regarded but are not essential as full on-the-job training will be provided:

- Knowledge of or interest in the banking and payments industry or in market research

- Experience using Microsoft Office programs, particularly PowerPoint and Excel

- Experience with using Q, SPSS, or any other statistical analysis software.

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

As an Actuarial Analyst for our Model Assurance team, you will be working with a dedicated and close-knit team to deliver key model review initiatives.

In this role you will have the unique opportunity to make a change and become a champion for better data and modelling practices within TAL.  Working from a first-principles approach, you will be able to challenge existing methodologies and models (including Prophet) to allow for improvement in the ways of working and sustainable model development.

The role will have exposure to the breadth and depth of TAL’s comprehensive suite of products, and you will be able to extract new insights in collaboration with your team and external teams such as in the Product and Pricing area. As part of model review, you will be working with entire portfolios of businesses and as such your findings can produce high-level impactful results for TAL.

You will be presenting your findings to a range of key stakeholders in the business, from the model owners to the project sponsors at the general manager level.

You will be working in a highly collaborative environment with your team, providing mutual support, peer-reviewing and problem-solving together during the team’s project work.

In addition, you will provide support on other initiatives beyond model review depending on the business’ needs which can include within the data space.

Key Accountabilities:

• Enhance the internal risk mitigation framework of TAL through independent model and data reviews on actuarial and finance models
• Support the business on projects to enhance the data and model capabilities of TAL
• Report and present back to the business on key findings and insights
• Explore creative solutions to model quality management and control
• Maintain a balanced approach to risk and the application of risk management principles to all phases of conduct and implementation for project deliverables
• Develop and maintain excellent communications with team members, customers and stakeholders

• Challenge yourself to support our Employee Listening Strategy and influence major Group decisions

• Together we’ll achieve a superior Employee experience through curiosity, collaboration and insights

• 9 month fixed-term position based at our Mascot HQ

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right.

As one of Australia’s largest employers, our Human Resources function work closely with the business in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces. We commit to respecting and trusting the people we work with. This creates an open and transparent workplace, where honest conversations allow us to appreciate differences and deliver our common goals.

Reporting into the Group Manager - Talent and Engagement, you will be responsible for designing, implementing and analysing employee surveys to provide insights and recommendations on key business decisions which impact our People. Your advanced Microsoft Excel skills will enable you to efficiently clean and manipulate large data sets, to identify trends.

As Employee Engagement Analyst, you will work closely with stakeholders across the business, including HR Business Partners, to ensure teams have the required insights to improve the employee experience at Qantas. You will also be responsible for managing the action planning process once data is available by facilitating consultation processes and overseeing the implementation of recommendations.

You’ll have –

• Bachelor’s degree in Human Resources, Data Science or related field

• Demonstrated experience in survey design and rollout, project coordination and/or data manipulation

• Experience turning raw data into actionable insights in a large and complex environment  

• Proven analytical and problem-solving skills, combined with commercial acumen

• Proven ability to communicate insights and recommendations to senior stakeholders in a clear and concise manner

• Natural curiosity and continuous improvement mindset with an interest in Employee Engagement

• Advanced Microsoft Excel and PowerPoint skills

• Knowledge of Qualtrics and Workday highly regarded  

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment

• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close: Sunday 7 April 2024