About the Role

An opportunity has become available for a results-driven and motivated sales professional to join our like-minded sales team. Reporting to the Sales Manager, you will be responsible for achieving and exceeding set budgets by maintaining existing clients and building new business through our materials handling and warehouse solutions.

Responsibilities & Duties

• Effectively manage a defined territory and client base.
• Identify new rentals and sales opportunities with a view to secure their business.
• Professionally execute a minimum number of product demonstrations per month.
• Ensure all customers receive prompt and professional service when responding to enquiries.
• Conduct face to face contact calls with customers on a weekly basis.
• Achieve a monthly minimum order intake and ensure sales and gross profit targets are met.

Skills & Experience

To be successful in this role you will have an enthusiastic can-do attitude, a high-energy approach, fast learning skills and motivation to succeed. You will also need superior organisational skills, be a first-class communicator (both written and oral) and be adept at influencing and negotiation. Enthusiastic sales people with a view to advance their careers and fast track their earning potential that meet the above criteria should apply.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of company’s (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

We are seeking a Junior Customer Success Manager to join our growing team in Australia. This role is perfect for someone who thrives on driving sales growth, identifying expansion opportunities, and delivering measurable customer outcomes. If you’re focused on maximising revenue potential and contributing directly to business growth, we want to hear from you.

Responsibilities

• The primary focus of this role is to drive customer revenue growth by generating expansion opportunities.
• Be accountable for customer retention and proactively mitigate churn risks.
• Take ownership of key accounts that require high-touch engagement.
• Identify and explore opportunities to upsell and expand the usage of new features.
• Monitor customer health and proactively address risks with mitigation plans.
• Collaborate with internal ShiftCare teams to support product adoption and successful renewals.
• Effectively resolve customer questions which may include product training sessions.
• Share best practices with colleagues to continuously improve processes and outcomes.

Who are you?

• 3+ years of experience in customer success or client-focused account management, preferably within a SaaS business.
• Strong commercial acumen to create outcomes that balance business goals with customer needs.
• A strong track record of meeting and exceeding customer revenue and retention targets.
• Exceptional written and verbal communication skills, including presenting strategies and solutions effectively.
• Solid understanding of business operations, with strengths in sales, problem-solving, and issue resolution.
• Highly organised, detail-oriented, and skilled at prioritising tasks to deliver results.
• Self-motivated, confident, and a collaborative team player.
• Adaptable and capable of thriving in a fast-paced, dynamic environment.
• A demonstrated desire to learn and continuously improve.
• Experience with SaaS platforms or familiarity with care services is a significant advantage.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, the Philippines, South Africa and Ireland. We are a stable and very focused company, with over 20 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best UCaaS-specialised Account Manager in Australia. Why would such a competent and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• Rock solid technical delivery team! Work with people who get tech, from L1 to CEO and can work with you to meet and exceed the expectations you set with our clients.
• We understand the value you deliver and we will give you the support to get the job done!
• Develop sales opportunities for products that genuinely deliver value - Zoom, MS Teams, 3CX, Mitel
• We find and retain the best. Best Service Desk, best Project Engineers, and of course, you - the best team!
  

Role

Account Managers at First Focus combine their deep technical understanding with a desire to provide genuine customer service and deliver sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you will be working with multiple potential clients to develop opportunities from warm lead to supported solution.

Our Account managers work together with technical delivery and IT support teams so there's no shortage of technical backing when you need it.

This role would perfectly suit someone who is currently an experienced UCaaS Account Manager (obviously) or an experienced UCaaS pre-sales professional looking for their next step,

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 1000 seats) and possess technical and business competence across a broad range of technologies within the IT infrastructure domain.

If you are at the top of your game in a UCaaS specialist provider, an MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:

1. You must have history and demonstrable competence in delivering outstanding pre-sales, sales and/or technical advice within another UCaaS specialist organisation, MSP, MSSP, integrator or other service providing IT business
2. You must be able to demonstrate success developing UCaaS opportunities within small to mid-scale clients across a range of industries and market verticals, ideally demonstrating experience in Zoom, Teams, 3CX or Mitel cloud-based solutions
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business that leads you to uncover latent needs and lead clients toward high-quality solutions.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

GHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third-party data, to help industrial emitters better understand, control, and reduce their emissions. 

As GHGSat continues its journey to build the world's leading geospatial atmospheric data platform, we are seeking Account Directors for our satellite derived methane monitoring products. These products help companies across commercial sectors identify and analyze methane gas emissions helping them proactively mitigate and manage the risk of loss of their valuable product. 

As an Account Director at GHGSat, you’ll be spearheading initiatives selling our solutions, along with our vision of helping our customers dramatically reduce the risks and impact of methane gas emissions across key verticals. We’re looking for those who love building new relationships with senior business owners and decision makers (CTOs, CEOs, Heads of Operations and Business Unit owners) about using our monitoring and data solutions and running the overall strategic relationship with these customers (including white space identification, contract negotiations, etc.) 

What you’ll do 

• Prospecting and handling high-value prospects and customers. You will contribute to the fast-growing business, and source new opportunities to provide GHGSat’s solutions to.
• Build robust territory plan to grow existing accounts and breakthrough at greenfield accounts
• Driving opportunities for product use cases around data, analytics, and emissions monitoring.
• Work with and mentor Account Executives and Sales Development Reps on your team, to drive new leads and sales
• You will deliver the technical win and product fit at customer accounts. You will build customer trust in GHGSat and our solutions, which results in customer success in the post-sale. The Account Director is both technical and a skilled relationship builder. They can clearly articulate complex value propositions.

• Bachelor’s degree in business, engineering, or other relevant background
• 5+ years experience selling solutions to Industry, Oil & Gas, Waste Management, Mining and/or Financial Services
• Strong track record of sales performance
• Experience building and selling SaaS, Data and Business Analytics solutions
• Strong team selling skills that involve cross functional teams of generalist AEs, product management, and executive sponsors.
• Hands-on, passionate, and creative problem solver with know how to get things done and ability to lead others to success, focusing on creating value
• Strong understanding of metrics and KPIs
• Highly visible, excellent communicator and presenter able to gain confidence of c-level audience
• Ability to build a deep understanding of an enterprise’s emissions solutions’ needs and guide them to a technical solution
• Ability to learn, embrace change, and be a team player
  

Traits of Great Account Directors 

• Fluent with technology - Must be comfortable with both using and selling the technology
• Understands the value of the product - Can convince prospects of the true value of the technology
• Knows the ideal customer profile inside and out - Knows how to look for specific customer characteristics
• Values long-term customer success - Always looking to help the business succeed overall, not just them
• Always minimizes discounts - Reps who focus on the value of the product, not the price
• Understands venture capital and how it impacts working for a VC back company - Great SaaS sales reps can reassure prospects that their business will be there tomorrow, next month, and years from now.
• Creates strong connections with customers - Great written and verbal skills - The best SaaS sales reps can engage prospects through email and the phone almost as well as traditional reps can close deals in person.

• Competitive salary + stock options for all full-time employees  

• Full comprehensive benefits

• Statutory leave + paid time off

• Flexible hybrid work environment 

Please note applications will not be reviewed until after the 7th of January 2025

We are currently offering an exciting new opportunity for a highly motivated and enthusiastic individual to join us as an Account Manager. This is a permanent, full-time opportunity which will be a home office-based position in Perth, W.A (servicing both the Western Australian and South Australian Regions) and will involve regular domestic travel.

As an Account Manager, you will be at the forefront of our sales efforts, managing relationships with existing and new customers including merchants, developers, specifiers, architects, and engineers while actively seeking opportunities to expand Bosch’s market position. You will work closely with diverse stakeholders, ensure exceptional customer service, and contribute to achieving ambitious sales targets for the Home Comfort Division.

Position responsibilities will include:

• Conduct sales activities with existing and potential customers to grow revenue and market share in your designated region.
• Develop and implement proposals for both direct and indirect customers, securing new business opportunities in the new build and replacement sectors.
• Build and maintain strong customer relationships to support successful growth strategies.
• Actively monitor market trends and developments, providing actionable market intelligence.
• Deliver exceptional after-sales support, directly assisting customers with their day-to-day business needs.
• Work with divisional teams to develop and execute marketing, promotional, and training programs in the region
• Represent Bosch at trade shows, industry events, and customer presentations to enhance brand visibility and product demand.

We are seeking an enthusiastic and driven Account Executive to join our dynamic team in Perth. As a Sales Coordinator you will assist the sales team with quality office support. This will include processing and managing the placement of media bookings, generating reports and other associated administrative work. You will respond to client requests and meet and greet with clients at relevant sales functions.

Our Sales Coordinators are organised, driven and able to work independently to deliver outstanding results and best in market service to our clients. You will work within a fast-paced, high-performing, and energetic sales team who push boundaries and lead the media sales industry.

Day to day you will:

• Build and maintain effective relationships with internal stakeholders, agencies, and clients
• Work with Sales Executives to identify opportunities for growth from new clients, as well as from current and lapsed client lists
• Work with Sales Executives to generate effective and compelling advertising proposals
• Accurately set up accounts and process advertising bookings
• Manage and deliver campaigns
• Provide effective, timely and accurate responses to client enquiries

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

The Opportunity

The Senior Marketing Executive will support and oversee the planning, development, execution and ongoing management of marketing campaigns for our luxury resort and lodge. This role will manage all creative applications for the brand, website and social media content, hotel collateral and guest materials, brochure content and pre-departure / post-travel communications. This role will work closely with the Journey Beyond Marketing & Communications team on brand positioning and management, new customer acquisition, repeat loyalty initiatives and commercial results contributing to overall business performance.

This role will include:

• Assisting in the development and management of annual marketing plans and budgets
• Work closely with the Group Marketing Manager and wider Marketing and Communications team to develop, implement and execute marketing campaigns across all media channels and platforms (print, native advertising, digital, search, social, radio and OOH)
• Management of campaign media including bookings and material deadlines
• Identifying campaign effectiveness and making recommendations
• Defined plans across key revenue segments for the hotel including; accommodation, restaurant bookings, conferences, events and weddings
• Contribute analysis and insights to monthly marketing reports, marketing plans and post-campaign reports
• Contribute to briefs, production and on-shoot management of all asset capture, e.g. video and still shoots
• Work collaboratively with the in-house design team to ensure campaign creative and all branded collateral is created and executed in adherence to brand guidelines
• Ensure website content is kept up to date and aligned with campaign communication and initiatives, in conjunction with the Digital Performance Manager
• Support the development of a social media strategy, managing the social media calendar, content publishing, ongoing community engagement and management

About you

In this role you will split your time across Monatro and our office in North Terrace, Adelaide. You know how to deliver results through powerful marketing campaigns. You are a passionate marketer with experience in the hospitality and tourism Industry, preferably in hotels. You will have the proven ability to think strategically and deliver operationally. You will have success in managing multiple campaigns and you will have the ability to think differently, creatively and through a guest-centric lens. This role is suited to a Marketing professional ready to enhance their capabilities in the hospitality and tourism industry.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 
  

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!